Install or update Java Runtime Environment and enable Java Plugin
On this page:
- Windows
- Mac OS 10.7 and higher
- Mac OS 10.6
- Awareness: Java 6 is no longer receiving security updates from Apple.
- Verify that java is enabled in your web browser
- Linux
- If needed, clear browser cache, clear Java cache
- If you no longer need Java, uninstall it
- Contact the Help Desk for assistance
- See also
Important information about installing the Java plug-in
|
Windows
NOTE: Users should consult with their local IT support provider before installing or upgrading Java. Local applications may require specific Java versions.
Step One: Install or upgrade Java
Step Two: Verify that java is enabled in your web browser
- Enable java plugin in your web browser
- After installing or upgrading Java, completely quit, then relaunch the web browser.
- Clear the browser cache.
Mac OS 10.7 and higher
NOTE: Users should consult with their local IT support provider before installing or upgrading Java. Local applications may require specific Java versions.
Step One: Upgrade your java version
Step Two: Verify that java is enabled in your web browser
- Enable java plugin in your web browser
- After installing or upgrading Java, completely quit, then relaunch the web browser.
- Clear the browser cache.
- On Macintosh Google Chrome is incompatible with most Java web applications and web pages that use a Java applet, due to the fact that the Java plugin is 64-bit and Google Chrome is 32-bit.
Mac OS 10.6
NOTE: Users should consult with their local IT support provider before installing or upgrading Java. Local applications may require specific Java versions.
Awareness: Java 6 is no longer receiving security updates from Apple.
- If you are unable to upgrade your operating system and have applications that require Java, Java 6 is packaged with the Macintosh operating system. Java 7 is available only for Mac OS 10.7 and higher.
- Use Apple's Software Update to upgrade to Java 6 update 45.
- Apple has not released security fixes for Java 6 update 45 and known security issues exist.
- Apple's recommendation is to upgrade your operating system, then install Java 7.
Verify that java is enabled in your web browser
- Enable java plugin in your web browser
- After installing or upgrading Java, completely quit, then relaunch the web browser.
- Clear the browser cache.
Linux
Step One: Install or upgrade Java
Step Two: Verify that java is enabled in your web browser
Firefox
- Firefox 2.0 or later is supported
- If needed, enable java plugin for Firefox
- After installing or upgrading Java, quit then relaunch Firefox.
If needed, clear browser cache, clear Java cache
- Clear the browser cache
- Clear the Java cache
- Close all browser windows and quit or exit the browser. Then relaunch the browser and try again to access the site.
If you no longer need Java, uninstall it
- Uninstall Java on Windows
- Uninstall Java 7 on Macintosh
- [Uninstall Java 6 on Macintosh]