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Duplicate entries in SAPgui Logon Pad after upgrade

After upgrading to SAPgui 7.40r3, Windows users may see duplicate entries in the SAP Logon Pad.
"logon pad

To resolve this issue:

  • Uninstall SAPgui via the Windows Control Panel
  • Re-run the SAPgui installer.
  • If the issue persists:
    • In Windows Explorer, navigate to C:\Users
    • For each user, check for the existence of C:\Users\<username>\AppData\Roaming\SAP\Common
    • Any saplogon.ini file should be renamed to a value such as saplogin.ini.Sun 12-13-2015 15-29-30.97
    • If saplogon.ini exists remove or rename it.
  • Detailed instructions: Uninstall and reinstall SAPgui

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

May 03, 2016

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