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Things to Know When Getting Started with Request Tracker (RT) 4.0
These are common questions from new users of RT 4.0 to help you get started:
| Page: How do I change a custom field from a select box, or list, to a drop down list in RT 4 ? (IS&T Contributions) |
| Page: How do I make the Call Center or Side-by-Side view my default in RT 4 ? (IS&T Contributions) |
| Page: How do I Take or Release a Ticket in RT 4 ? (IS&T Contributions) |
| Page: How do I create my signature in RT 4.0? (IS&T Contributions) |
