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Q: How do I turn off Download Shared Folders (caching) for Calendaring?


If "Download shared folders (excludes mail folders)" is checked in Outlook, it should be disabled. Delegates should be working with calendars in real time and should not cache copies of resources on their computer which can result in slow performance of Outlook and/or become unresponsive. To disable this setting you need to do the following

  1. On the menu select Tools > Account settings
  2. Click on your account, then on Change More Settings then select the Advanced tab.
  3. Clear the "Download shared folders (excludes mail folders)" check box.
  4. Exit and restart Outlook.

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Documentation and information provided by IS&T staff members

Last Modified:

July 20, 2012

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