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What does "Service Error 79" or "79.00FE" mean on the printer display?

This is a fairly common error on HP printers caused by malformed PostScript documents. If a printer shows a "79 Service Error" (a common error to HP printers) on the LCD display, do the following:

  1. Locate the on/off switch on the bottom of the printer.
  2. Toggle the switch to the off position and COUNT to 10.
  3. Turn the printer on again and the system should be all set.

If a print job of yours repeatedly causes this error, it may indicate a problem with the print job. Try breaking your document up into smaller chunks before printing it.

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Documentation and information provided by IS&T staff members

Last Modified:

November 09, 2010

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