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On my Android phone, why do I get a notification that the MIT Prisma VPN is always on? Can I turn it off?

 

Answer

This message is misleading. It indicates your VPN is turned on. You can turn it off without losing network access.

  1. Open the GlobalProtect app.
  2. Tap the shield to disconnect.

    Result: You have been disconnected from the MIT GlobalProtect VPN service.

See Also

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

April 13, 2021

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