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How do I restore files backed up with CrashPlan via the web?

Considerations from CrashPlan: "The amount of data that can be restored over the web through the administration console is limited. If your restore selection exceeds the total allowed, we recommend restoring from the CrashPlan app instead, if possible."

  1. Go to and login with your Kerberos ID and password.
  2. Select Devices.
  3. Locate the computer containing the files you want to restore and click the restore icon
  4. (Optional) Select a calendar date to restore files as of a date other than the most recent date.
  5. (Optional) Select Display deleted files? to restore previously-deleted files.
  6. Select the files or folders you want to restore from the file tree.
  7. Click Restore.
  8. From the lower left of the window, select the link Click here to download to download the zip file containing your restored files.
  9. If you're using a public computer, be sure to Sign Out before leaving?.

See also

To restore using desktop application:
Restoring All Files On A New Computer Or Drive


Documentation and information provided by the MIT Community

Last Modified:

April 03, 2017

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