On this page:
Trying to sign into SAPgui, but get error window:
Note: This is an old error message, your message may differ
Set ATHENA.MIT.EDU as the default realm for Kerberos tickets
This error message often indicates that your Kerberos tickets are for a realm other than ATHENA.MIT.EDU. In some areas of MIT, such as CSAIL or the Media lab, Kerberos tickets may be configured with a default realm of CSAIL.MIT.EDU or MEDIA.MIT.EDU. This will prevent access to SAP, and cause the above error.
Follow the steps on this page to set the correct default realm.
Also: If working off-campus, users MUST connect to a VPN (GlobalProtect preferred) before using SAPgui. Information on GP: here
For win.mit.edu machines, ensure that you are logged in to ATHENA.MIT.EDU domain
- On login, select ATHENA.MIT.EDU (Kerberos realm).
- Consultants have seen the above error message result when users see WIN as the domain for the machine.
- If you are logging in to the local machine, make sure that you enter your MIT Kerberos account username (the part of your MIT email address before the @mit.edu), and that the default realm for the Kerberos tickets is ATHENA.MIT.EDU (see instructions above).