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Q: How Do I Reset Permanent Touchstone Account Provider Settings?

My Touchstone authentication provider got set to an incorrect option, and set it to be remembered permanently. How do I change it?


If you have checked the box to always use a particular authentication method (Collaboration/Certificates), you can reset the permanent setting by going to:

Reset browser's permanent account provider screen

Press Reset and now you can choose your authentication method again in your browser.

See also: How do I change my Touchstone preference for authentication by method?

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

May 04, 2021

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