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Q: I unchecked "Schedule an automatic Send or Receive every X minutes" under the options menu, but Outlook seems to automatically be checking for mail.

Answer

1. Open the Send/Receive Group dialog box.

2. In Outlook 2010 and 2013, click Send/Receive Groups > Define Send/Receive Groups under Send / Receive tab

3.In the Send/Receive Group dialog box, please select the All Accounts in the Group Name box. Then uncheck the Include this group in send/receive (F9) and Schedule an automatic send/receive every X minutes boxes in Setting for group “All Accounts” section. And uncheck the Include this group in send/receive (F9) box in When Outlook is Offline section. Finally click the Close button.

Then the send receive won’t be enabled automatically when Outlook startup.

Note: After uncheck the options above, the Send and Receive function won’t be displayed when Outlook startup, even you manually click the Send/Receive All Folders button. But you can still send emails through the email accounts by clicking the Send button, and receive email when it arrives.

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

March 17, 2016

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