Access Keys:
Skip to content (Access Key - 0)

Q: Why do I get the error message "Misc. failure - no credentials cache file found" when I try to start up SAP on a Windows NT machine?


You will get this message if the path for Kerberos is not correct. The correct path for Kerberos is c:\Programs\Kerberos. To check if it is set correctly you must be logged in as a member of the Administrator group:

  1. From the Desktop, go to Start > Settings > Control Panel > System > Environment Panel
  2. In the System Variables column click on: Path
  3. The Value field should have c:\PROGRAMS\KERBEROS (it may appear as c:\PROGRA~1\KERBEROS) before c:\net\mit in the string. Edit the entry if necessary. Consider removing c:\net\mit from the string if it is not needed for other programs.
  4. Click the Set button.
  5. Click the OK button.
  6. Log on to SAP.

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

February 11, 2012

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
c-sap-errors c-sap-errors Delete
kerberos_path kerberos_path Delete
sap sap Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
This product/service is:
Easy to use
Difficult to use

This article is:
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki