Q: How do I cold reset an HP printer?

Answer

On HP printers, a "cold reset" causes the printer to return to its factory default settings, which among other things, causes it to try and retrieve its configuration information from a BOOTP server. This is how SAP printers and Athena printers should receive their configuration information. A cold reset is often needed if the printer's configuration has been corrupted or changed using the front panel.

The procedure differs depending on the printer model. There are 3 primary procedures:

Original Procedure

Most HP models, including 4000, 4100, 8000, 8100, 8150.

1. Turn the printer off.
2. While holding down the "Go" or "Online" button, turn the printer on.
3. Release the button when the printer display says "Cold Reset" or "Resetting"

New Procedure

Newer models, including: HP 3800DN, 4200, 4250, 4300, 4350, 9000, 4600, 5500, 4700

1. Turn the printer on.
2. Watch the control panel.
3. When the memory starts counting, press and hold the green (Select) button. Continue to hold Select button until all three Control Panel LED's are illuminated and on solid.
4. Release the (Select) button.
5. The control panel will display SELECT LANGUAGE.
6. Press (Down Arrow) button until control panel displays COLD RESET.
7. Press (Select). The printer will perform a cold reset and then continue its power-on sequence.

HP LaserJet 2200, 2200dn, and 2200dtn

1. Hold down the GO button.
2. Turn the printer on and continue to hold the GO button for five to ten seconds.
3. Release the GO button after the Attention light turns on. (NOTE: Holding down the GO button after the light has turned on may cause the printer to reset its page count)