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Q: What is the Change Review Board (CRB)?

Purpose

The Change Review Board (CRB) assists in the assessment and prioritization of changes and approves requested changes. The CRB helps ensure that changes are managed in a rational and predictable manner by enforcing change and release policies and procedures.

  • Approve change and release schedule
  • Manage schedule of release dates in order to minimize conflicts
  • Manage and control all changes into the live environment and the change and release process
  • Ensure that all changes adhere to quality requirements (i.e. testing is completed, roll-back plans are in place etc.)
  • Verifies that effective communication is in place to impacted parties

Membership

The composition of the CRB includes senior directors and directors from across IS&T to ensure appropriate representation to understand and approve changes and releases. CRB will leverage subject matter experts or other stakeholders as requested.

The membership of the CRB consists of individuals identified below:

Function Name Team Role/Level
Chair Mark Silis Enabling Team Associate VP of IS&T
Facilitator Pat Sheppard Provider and Consumer Support Director
Member Eamon Kearns Engagement Team Senior Director
Member Garry Zacheiss Platform & Systems Integration Director
Member David LaPorte Infrastructure Design & Engineering Director
Member Diana Hughes Planning & Administration Senior Director

Meeting Frequency and Agenda

  • The CRB will meet weekly
  • Emergency CRB: Address requests for change due to an urgent business need that occurs out of the normal change cycle. Typically resulting from an existing Incident, Problem, or outside breach that impacts a critical IT Service that needs an immediate change to correct
  • The following high level agenda outlines a potential framework for the structure of the meeting:
    **Review at most 4 changes / releases per CRB
    **Changes / Releases are targeted to be scheduled for the CRB 30-60 days prior to the review

Charter

Accountabilities
  • Approve change and release schedule
  • Manage schedule of release dates in order to minimize conflicts
  • Manage and control all changes into the live environment and the change and release process
  • Ensure that all changes adhere to quality requirements (i.e. testing is completed, roll-back plans are in place etc.)
  • Verifies that effective communication is in place to impacted parties
Composition See Membership section above
Inputs
  • Pipeline Report
  • Academic and Administrative Calendar
  • Project Architecture Approval from ARB
  • CRB Presentation Template
  • CRB Post-Deployment Template
Outputs
  • Approved Change/Release schedule
  • Approved communications plan
  • Feedback and pre-release action items
  • CRB Executive Summary for Senior Leadership
Mandate
  • The Change Review Board (CRB) is established to review and approve changes to services and applications being implemented in the MIT environment, with a focus on the production tier. Changes to development, staging and test environments are also in scope as a way to share information and manage any overlap that may arise.
Escalation Escalation of issues to Senior Leadership Team
Frequency
  • Weekly

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

October 27, 2016

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