Q: How do I activate my Tableau Desktop or Prep license?

Please note that Tableau licenses are quite expensive and IS&T has a limited number for Administrative use only.

• If you find that you no longer are in need of the license please respond to your licensing email and let us know that we can reassign it.
• Your license will be reassigned if it is not installed within 30 days.

Answer

First, you must do the following through the IS&T Tableau Desktop and Prep for Administrative Use page:

• Download and install the software needed. (the version listed matches IS&T's Tableau Server)
• Request an administrative license.

NOTE: You will need to reactivate your license every 90 days if you do not regularly use the MIT Tableau Server.

1. Open Tableau Desktop or Tableau Prep.
2. Go to Help > Manage Product Keys...
3. Click Activate
4. Click Activate by signing into a server.
5. Enter https://tableau.mit.edu as the Server and click on *Connect.
   • How to fix FLEXNet errors on a Mac
6. In the Registration dialog, enter your name, "MIT" as your organization, and your MIT email address, and then click Register.
7. After registration is successful, click Continue.
8. You should now see "The product has been successfully activated".
9. Close the Manage Product Keys dialog.

How many machines can I install Tableau on?

• https://kb.tableau.com/articles/howto/using-one-license-for-two-desktop-installations

Moving to new machine

• https://onlinehelp.tableau.com/current/desktopdeploy/en-us/desktop_deploy_move_or_deactivate.htm

See Also

• Tableau Landing Page

NOTE: You will need to reactivate your license every 90 days if you do not regularly use the MIT Tableau Server.

1. Open Tableau Desktop or Tableau Prep.
2. Go to Help > Manage Product Keys...
3. Click Activate
4. Click Activate by signing into a server.
5. Enter https://tableau.mit.edu as the Server and click on *Connect.
   • How to fix FLEXNet errors on a Mac
6. In the Registration dialog, enter your name, "MIT" as your organization, and your MIT email address, and then click Register.
7. After registration is successful, click Continue.
8. You should now see "The product has been successfully activated".
9. Close the Manage Product Keys dialog.

• You will receive a popup that says “select site”.
• Choose MIT
• It will pull up a browser and ask you to log into Touchstone.
• After logging in you will receive another popup that says “getting data from server” that appears frozen, it is not. It is activating your Tableau instance.