IXOS Error Security Alert - This page requires a secure connection which includes server authentication. The Certificate Issuer for this site is untrusted or unknown.
Question
You receive an IXOS error message: "Security Alert: This page requires a secure connection which includes server authentication. The Certificate Issuer for this site is untrusted or unknown. Do you wish to proceed?"
After clicking OK several times, you see a popup window, with a long string of error messages, including:
- An error occurred while decompressing and displaying an image.
- Reading from callback failed.
- HttpSendRequest failed
Solution
Solution is to install the MIT Certificate Authority into Internet Explorer.
Instructions are here: http://kb.mit.edu/confluence/x/chdS. Scroll down to the section for Get MIT Certifite Authority.