Risks and Escalations

Project risks or issues that require executive attention need to be logged in the Escalations section of the PPMO tool as well as on the project’s Scorecard.

Steps to Escalating a Project Risk

1. Open the PPMO Tool.
2. In the Main Menu click Projects. A pull down menu appears with PMO, My Projects, Escalations and Timesheets.
3. Click on My Projects; a list of projects assigned to you will display.
4. Select a project and either double-click to open or click on the “Edit” button at the top of the page and the project displays.
5. Click on the Risks tab. To enter Risk click New; to edit an existing Risk click Edit. The Edit Risk overlay will display.
6. Risk/Issue: make a selection from the drop-down list.
7. Description: provide a brief description of the Risk or Issue.
8. Status: make a selection from the drop-down list:
   1. Projected: The Risk or Issue is anticipated but has not yet occurred.
   2. Active: The Risk or Issue is current and mitigation planning is underway.
   3. Resolved: The Risk or Issue is no longer an active concern for the project.
   4. Closed: The Risk or Issue has been satisfactorily handled and does not require further attention.
9. Priority: Choose High, Medium or Low.                                                                                                        
10. Expected Resolution: Select the date the Risk or Issue will be resolved.
11. Owner: Enter the name of the person or team who is responsible for resolving the Risk or Issue.
12. Next Steps: Enter a description or list of action items that will be pursued to resolve the Risk or Issue.                                             
                                
13. Escalate: Check this box to have the escalation sent to the WPT team for review.
14. Date Resolved: Select the date the Risk or Issue was resolved. This field should be left blank until resolution has occurred. 
15. Click Save.                                  
16. Click Escalations on the main Projects menu; the new Risk or Issue should be displayed on the list. The WPT reviews these weekly.