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GlobalProtect DUO Authentication Stuck

After installing the Linux GlobalProtect client, the DUO authentication fails to complete. PanGUI window is stuck with a blank window.

You may need to change the GlobalProtect client to use the default system browser.

Procedure

1. Open terminal and change the directory to /opt/paloaltonetworks/globalprotect

2. Open pangps.xml file.

3. Add <default-browser>yes</default-browser> under <Settings> 

Example of pangps.xml file after adding <default-browser>yes</default-browser> under <Settings>

IS&T Contributions

Documentation and information provided by IS&T staff members →

Last Modified:

January 05, 2024

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vpn vpn Delete
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