Q: Why do I get a 'permission denied' error when I try to log into my class web site?

Answer

If you can get to the public view of the homepage but are denied access to other website pages, try the following:

• Check that you have certificates. To use a Stellar class website, you need both the MIT Certificate Authority and a personal certificate. If you cannot obtain these, ask your instructor to request a non-MIT user account.

• Click the Login button to get your usual privileges as a class participant. If you have an MIT personal certificate, the login process is transparent. If not, enter your username and password.

• If you are denied access, contact your instructor and ask to be added to the Participants list. Even if you are registered, your name may not yet appear on the class list through official channels.