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Citrix Workspace client troubleshooting

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Citrix client troubleshooting

  • Many problems with Citrix can be resolved by updating to the latest version of Citrix Workspace. You can get the latest version for all OSes here:
  • If the latest version is still producing errors, try removing and re-adding the account in Workspace:
    • In the main Citrix Workspace window, click on your username in the top-right corner
    • Select "Accounts" (on Windows) or "Preferences" (on Mac)
    • Select the account and click the "Remove" or "-" button.
    • Click the "Add" or "+" button
    • When prompted for a server address, enter ""
    • Authenticate with your kerb when prompted
  • If Citrix Workspace is still not working, try using the web version at

See Also

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Documentation and information provided by the MIT Community

Last Modified:

March 23, 2022

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