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Student Hourly Appointment System Requirements

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Kerberos ID

To use the Student Hourly Appointment (SHA) application you must have a Kerberos user ID. This is usually the same as your email user ID. However, some MIT departments, labs, and centers have email systems that do not use the Kerberos protocol. If you work in one of these areas, you may need to get a Kerberos user ID to access the SHA transactions.

All MIT staff are eligible to receive Kerberos user IDs. Contact Athena User Accounts:

Building N42, first floor


You must have current MIT web certificates to use the application. You may download a certificate at


The primary authorizer for the academic department, research lab, or center can request authorization to the SHA application through the roles database. Access may be granted for the following roles:

  • SHA-Initiator - create, change, cancel student appointments
  • SHA-View Transactions * - view transactions submitted to SAP
  • SHA-View Appointments * - run this cognos report to view appointments for hourly students

*This role is included in the initiator role, but can also be granted as standalone access.

When requesting a role, the following information must be provided:

  • Name
  • Kerberos ID
  • Role
  • Department(s) for which the person is authorized

Whom to contact

Type of Problem
Browser or certificate issues
IS&T Help Desk
Application error messages
HR Payroll Service Center
Business policy
Student Financial Services

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

December 17, 2013

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