Access Keys:
Skip to content (Access Key - 0)

Enable Full Disk Access for MacOS Applications (Including CrashPlan)

Some apps like Crashplan/Code42, Sophos, VM Fusion, and Spirion are not functioning properly after upgrading to macOS 10.14 Mojave or macOS 10.15 Catalina.

Certain applications need access to the whole disk in order to function properly. This will require explicitly allowing the applications to access the full disk.

Grant full disk access to the required app

This example uses screen shots for CrashPlan, but the same steps will work for any application that needs full disk access

  1. Open Apple System Preferences.

  2. Open Security & Privacy.

  3. Select the Privacy tab.

  4. If privacy settings are locked:
    1. Click the lock icon in the lower-left corner.
    2. Enter your device password.
    3. Click Unlock.
  5. In the left pane, select Full Disk Access (you may need to scroll down). 
  6. In the right-hand list, scroll down to your application, in this case CrashPlan, and check the box next to it.

    Result: You see a message that Crashplan, or another app you chose, will not have full disk access until it is quit and restarted.
  7. Click Quit and Reopen.
  8. (Optional) Click the lock in the lower-left corner to re-lock privacy settings.
  9. Depending on the application, you may need to restart your computer to make sure that all services associated with the applications are restarted.

See Also

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

May 15, 2023

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
jamf jamf Delete
crashplan crashplan Delete
managed managed Delete
backup backup Delete
pppc pppc Delete
configuration configuration Delete
profile profile Delete
full full Delete
disk disk Delete
access access Delete
spirion spirion Delete
sophos sophos Delete
tcc tcc Delete
macos macos Delete
c-macos-catalina c-macos-catalina Delete
code42 code42 Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
This product/service is:
Easy to use
Difficult to use

This article is:
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki