Display SAP document attachments and AP invoices from SAPgui and Atlas
Context
What types of documents are stored on the SAP Enterprise Cloud document server?
Invoices for Purchase Orders and other MIT payments
Attachments to Purchase Orders and Requisitions
What options are available for viewing invoices and SAP document attachments?
Atlas
In Atlas, display the Purchase Order, and click the button Display Invoice/Payment History. Then click the link for View Invoice.
When viewing invoices and document attachments via Atlas applications for Display Requisition or Display Purchase Order, documents can be opened by the native OS image viewer, Adobe Acrobat or Excel, depending on the document type. You may need to take additional steps to associate the file type with the appropriate application for opening the file.
Prior to the migration to the SAP Enterprise Cloud, while Java Open Text Applet Viewer was the recommended solution, the desktop installed software, Open Text Viewer, also known as Livelink Imaging or IXOS, continued to be available as an alternative solution.
The Open Text Viewer desktop software is no longer supported. Uninstall Open Text Viewer or Livelink Imagining via Control Panel >> Programs and Features.
Atlas: View invoices for Purchase Orders
Firefox on Windows
When you first click on the View Invoice link, you may see a Firefox popup asking whether to open or save the file. The popup states that it is a TIFF file.
Choose open with, then select Windows Photo Viewer.
Place a check to Always open files of this type with this application
Internet Explorer on Windows
Verify that Livelink Imaging and OpenText Viewer are not installed.
In Control Panel >> Programs and Features, verify whether Livelink Imaging or OpenText Viewer are installed.
If present, uninstall Livelink Imaging or OpenText Viewer are installed, uninstall.
When you click on View Invoice, you may see a bar at the bottom of the Internet Explorer window, prompted to Open or Run.
Chose Open, then choose to Open With Windows Photo Viewer.
Place a check to Always open this file type with this application.
Google Chrome on Windows
By default, Chrome will download the file.
Invoice files are most often .TIFF files. Add the .TIFF extension and open in Windows Photo Viewer.
Atlas: View invoices for Purchase Orders
Firefox
You may be prompted to select the application to use to open the image.
Choose Windows Photo Viewer
Google Chrome
Right click on the invoice link, and choose Save Link As ...
Add .TIFF to the file name.
After the file downloads, open the file with your default application for viewing images, or with Windows Photo Viewer.
Atlas: View Excel attachments to requisitions or purchase orders
Firefox
You may be prompted to select the application to use to open the spreadsheet.
Choose to open the spreadsheet with Microsoft Excel.
Internet Explorer
You may see a prompt that the file type cannot be recognized or that the file may be corrupted.
Choose Yes to open the file in Excel.
SAPgui on Windows: View invoices for Purchase Orders
Step one: Uninstall Livelink Imaging and OpenText Viewer
In Control Panel >> Programs and Features, verify whether Livelink Imaging or OpenText Viewer are installed.
If present, uninstall Livelink Imaging or OpenText Viewer are installed, uninstall.
Step two: Set Firefox or Internet Explorer as the default browser for the Windows computer
Google Chrome does not support the Java plugin
Step three: Install or update Java and enable Java in the browser
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