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Deactivation email


This page shows an example of the Deactivation Notice that is sent to MIT Kerberos accounts that are scheduled for deactivation.


From: Matthias Thorn <>
To: <$>
Subject: MIT account deactivation notice

[ Please note: This is not a "phishing" scam. You can verify that I am an IS&T employee in the MIT directory and reach me by telephone if you wish to confirm. For additional validation, a copy of this message is available here: ]

This is to notify you that your MIT computer account, $, is scheduled for deactivation on or shortly after January 24, 2019. If you feel you are receiving this notification in error, please contact the IS&T Service Desk at 617-253-1101 or

If you need to maintain access to your account, please have your current sponsor send email to to request that your account be extended. If your account does not have a sponsor, a current full-time faculty or staff member must agree to sponsor your account for continued use. Please have your proposed sponsor send this request to

The first step of deactivation is a temporary "suspension" for one month: you will not be able to log into the account or get Kerberos tickets. Additionally, if you are a student, any personal machines listed in your name will stop working on the MIT network. During this time, any email forwarding will continue.

After the month is up, the account will be fully deactivated: email to your address will be returned to the sender, the data in your AFS directory will be deleted, and your Dropbox account will be deactivated and data removed from your devices.

We strongly encourage you to back up your email, Dropbox files, and the contents of your AFS home directory before your account is deactivated.

Please see for answers to common questions regarding this process.

Best regards,

-Matthias Thorn
MIT Information Systems & Technology

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

November 15, 2018

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