Contact Information - Business and Technical Support

ID cards
Send ID card requests to atlascenter@mit.edu. All requests will be fulfilled and cards will be mailed out to home addresses on a weekly basis.]Notary Services and Passport Pictures are suspended until further notice.

I-9 verification
In-person verification of I-9s is suspended until further notice. The new I-9 Operations Requirement requires employees and student workers to complete Section 1 of the I-9 form electronically in MIT’s online system before their first day of work. Visit https://hr.mit.edu/i-9,scroll down, and click on the button MIT Electronic I-9 Form. Once the Atlas Center is again open for in-person service, you will be contacted by an I-9 staff member to come in and complete Section II of the form.

Parking
All MIT parking facilities on the Cambridge campus are free of charge and open to all MIT ID cardholders. Email mitparking@mit.edu with specific questions.

MBTA Commuter Rail and LinkPass distribution
While the Atlas Service Center is closed all passes will be distributed via mail:
Employees: All MBTA commuter rail and LinkPasses usually picked up at the Atlas Service Center or distributed via interoffice mail will be mailed to home addresses on record with MIT Human Resources. If you have recently changed your address, please email Robynn Cruz-Walker.
Students: All MBTA passes for graduate and undergraduate students on campus will be distributed via House Managers in coordination with Housing and Residential Services staff. Passes for students not on campus will be mailed to home addresses. Questions may be directed to Dennis Collins or 617-253-5145.
More information: https://web.mit.edu/facilities/transportation.

Misc Services
Notary Services and Passport Pictures are suspended until further notice.

IS&T Service Desk
Walk-in IT help and repair services will not be offered in the Atlas Service Center until further notice. If you have questions or need assistance, contact the IS&T Service Desk at any time 24/7 at 617-253-1101 or servicedesk@mit.edu.

Other questions can be directed to atlascenter@mit.edu.