Welcome to The Knowledge Base!
Here you can find answers to your questions about information technology and computing at MIT. Members of the MIT community, IT Partners and IS&T all contribute their knowledge and expertise to create a wealth of answers to questions on a huge range of IT topics and services.
What's with the new name and logo?
With the introduction of the new IS&T web site the original project name "Hermes" is being retired, to be replaced by its new grown up name which simply describes what it is. Stay tuned for more changes to the Knowledge Base over the next few months as it evolves to provide a more consistent and simplified user experience to members of the MIT community as they make use of both IS&T and community resources to find answers to their IT problems and share their own solutions with others in the community. For more on upcoming changes, see Knowledge Base Update.
How do I get started?
- Use the search box above to find help with your IT question or issue
- Hermes will display results indicating the source of the article
for
Information Services & Technology or 
for MIT Community
Services status
- 3down.mit.edu
Meaningful status information on computing, MITnet, and email services
- emergency.mit.net
MIT campus emergency notification and information
What if I can't find what I'm looking for?
Please review the Knowledge Base Rules of Use and Best Practices before contributing.
