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Q: How do I contact MIT Kerberos Accounts?

Due to the evolving Covid-19 situation, IS&T Service Desk walk-in IT help and repair services will not be offered in the Atlas Service Center until further notice. If you have questions or need assistance, contact the IS&T Service Desk at any time 24/7 at 617-253-1101 or
Service Account password resets can only be done after receiving written consent from the account sponsor.


  • IS&T applications and services
  • Electronic identities at MIT
  • Email and user accounts at MIT
  • Previously called "User Accounts" or "Athena Accounts"


Group name: MIT Kerberos Accounts
Part of: Service Desk
Department: Information Systems & Technology
Phone: +1-617-253-1101
Fax: +1-617-258-6176
Location: E17-106
Walk-in hours: Mon-Fri 8:00am - 5:00pm

See also

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

March 30, 2020

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