Q: I want to add a consultant as a member of my group but I don't I see her kerberos name in the drop-down list of users?
First, try typing her kerberos name into the text box on the right of the Group Members screen, and hit the Modify Members button. If your consultant then appears in the Current Members list, you're done.
However, if you try this and you see the message "krbname is not a valid user name" at the top of the screen, the consultant probably needs to be designated as an RT consultant. Please send mail to Tooltime Help (tooltime @ mit.edu ) requesting that she be added to the list of users. Include her name and kerberos name in the message.