Q: Why do I get the error message "Misc. failure - no credentials cache file found" when I try to start up SAP on a Windows NT machine?

Answer

You will get this message if the path for Kerberos is not correct. The correct path for Kerberos is c:\Programs\Kerberos. To check if it is set correctly you must be logged in as a member of the Administrator group:

1. From the Desktop, go to Start > Settings > Control Panel > System > Environment Panel
2. In the System Variables column click on: Path
3. The Value field should have c:\PROGRAMS\KERBEROS (it may appear as c:\PROGRA~1\KERBEROS) before c:\net\mit in the string. Edit the entry if necessary. Consider removing c:\net\mit from the string if it is not needed for other programs.
4. Click the Set button.
5. Click the OK button.
6. Log on to SAP.