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Google Chrome "Your browser failed to generate a key" error


Users should always install certificates for Google Chrome using CertAid whenever possible.  Running CertAid also updates your identity preferences and trusted domains. 

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Last Modified:

August 03, 2020

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  1. Jun 28, 2017

    This is a problem for all chromium based browsers, but the above steps won't work in other derivatives like Vivaldi nor on Linux machines.

    For other chromium browsers users should use Firefox to go through the keygen process. Then open up preferences, navigate to your certificates (should be under the "Advanced" section) and backup your certificate.

    Then go back to your browser, open chrome://settings (or whatever the settings menu is), and in the certificates section import your key.

  2. Jun 11, 2018

    Or you can use SIPB’s CertAssist service to get your personal certificate directly in Chrome. CertAssist is a web application that doesn’t require any installation; all cryptography is performed in client-side JavaScript. Simple instructions for Windows, Mac, Linux, and Android are given on the page.

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