Access Keys:
Skip to content (Access Key - 0)

Q: When I open a workbook on Tableau Server, I get an "Authenticating to Oracle" prompt. What do I do?


  • When opening a Tableau workbook on Tableau Server that connects to a database (e.g., the MIT Data Warehouse), you will be prompted to authenticate to the database.
    Oracle Authentication prompt
  • Depending on the database, the "Authenticate with" button may say "Oracle" or some other data source type (e.g., Microsoft SQL Server or FileMaker).


  1. Click Authenticate with ....
    A window will pop-up prompting you to sign in. At the top of the The Username will be filled in with the person who published the workbook.
  2. Replace the existing username with the one you use for the Server listed.
    Sign In screen
    • For example, for the MIT Data Warehouse, enter your Kerberos username.
    • If you do not know your username for the data source, contact the publisher of workbook.
  3. Enter your password for the Server listed, and click Sign In.

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

October 14, 2015

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
c-tableau c-tableau Delete
tableau-data-warehouse tableau-data-warehouse Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
This product/service is:
Easy to use
Difficult to use

This article is:
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki