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Q: How do I send email auto-replies with OWA on MIT's Exchange service when I'm out of the office?
Exchange Upgrade Alert: This article refers to the version of OWA provided with Exchange Server 2007. IS&T is currently in the process of Migrating Exchange Mailboxes to Exchange 2010 . If you have already been migrated, you can find information on changes and using documentation at OWA 2010. |
Answer
To turn on auto-replies with Exchange, you'll need to use an Exchange email client to tell the Out of Office Assistant to send automatic responses while you're away.
To start sending email auto-replies using OWA:
- Login to Outlook Web App.
- Click on the Options tab
- Select Set Automatic Replies.
Result: The Out of Office Assistant settings screen appears. - Configure your out of office settings by selecting Send Out of Office auto-replies to External Senders and Send Out of Office auto-replies to anyone outside my organization. For more information, see: Why do I need to set up my Exchange Out of Office assistant for "outside my organization" to get it to work at MIT?
- Enter your away message in the field provided below the text, Send an auto-reply once to each sender outside my organization with the following message: It is the second large text entry box. See: Q: What should I put in my Out of Office message?
Note: Check to make sure your away message is in the bottom section for External Senders. - Select Send Out of Office auto-replies.
Result: The first time anybody emails you after the auto-replies have been turned on, the Out of Office assistant will send them a message containing the away message you entered. - Click the Save button (Top left corner of window).
Warning: The Out of Office assistant may reply to mailing lists in some instances. This is not an issue with Mailman mailing lists. IS&T recommends using Mailman mailing lists to avoid out of office messages being sent to list members. For more information about mailing lists and how to get a Mailman list, see: Email Lists at MIT. For a workaround, see: How can I prevent Outlook's Out of Office Assistant from replying to mailing lists? |
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