Access Keys:
Skip to content (Access Key - 0)

Why do I get a General Server Failure error in SecureFX?

When transferring files to an Athena locker using SecureFX, what does the following error message mean?

(File) could not be opened by the server.

General Server Failure

(File) will not be transfered.

Context

Windows
Secure FX

Solution

This error message is most likely result of the Athena locker being over its quota. Instructions on checking quota can be found at [archive:How to Find Your Quota]. Or you can use the following Athena command:

add consult; afsquota lockername

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

April 08, 2014

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
Labels:
c-securefx c-securefx Delete
general general Delete
server server Delete
failure failure Delete
error error Delete
securefx securefx Delete
secure secure Delete
fx fx Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
Feedback
This product/service is:
Easy to use
Average
Difficult to use

This article is:
Helpful
Inaccurate
Obsolete
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki