On this page:
- CrashPlan tells me that it is unable to backup some files. How can I find out what these file are?
- History tab does not tell me what specific files, just tells me the number of failed files
- The log to look for is called backup_files_log.
Scroll to bottom (most recent) and Look for lines starting with a W - that means files did not backup.
From CrashPlan support page: http://support.code42.com/Administrator/3.6_And_4.0/Monitoring_And_Managing/File_And_Folder_Hierarchy
Go to /Library/Logs/CrashPlan
Note: If you have not already done so, see: How to make your Library folder visible in the Finder in OS X 10.9 (Mavericks) or later
Go to C:\ProgramData\CrashPlan\log
Go to C:\Documents and Settings\All Users\Application Data\CrashPlan\log
Go to /usr/local/crashplan/log
Go to /opt/sfw/crashplan/log
You can also check out: http://support.code42.com/CrashPlan/Latest/Troubleshooting/Unable_To_Back_Up_Files_Windows
If you are a CrashPlan Org Admin you can view these files through the Admin console, as long as the users machine is online. To do this, follow the instructions below.
- Click on the device name.
- On upper right, click the gear and select Retrieve Logs.
- On upper left, change the drop down box to "Read backup_files_log".
- Look for lines starting with a W - that means files did not backup.