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How do I tell if a number is on Zoom Phones or Broadsoft for phone service?

There are multiple ways:

  • Visit https://broadsoft.mit.edu and authenticate.
    If you see your phone number listed (check the dropdown menu if there's more than one number), your number is on Broadsoft.
  • Open your Zoom app.
    If you see a phone icon, your number is part of the Zoom Phone Service.
  • Visit https://voip.mit.edu.
    The client type and where you manage it will tell you if it's Zoom or Broadsoft (the example below is Zoom).

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IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

September 27, 2022

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