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Internet Explorer cannot download attachment.ashx from

When trying to download attachments in OWA using Internet Explorer the following error can occur


This error can be resolved in the following way:

  1. Go to Tools > Internet Options.
  2. Go to the Advanced Section.
  3. Scroll down to the Security subsection
  4. Uncheck the box for Do not save encrypted pages to disk.
  5. Close IE completely.
  6. Restart IE and try to download attachments.

It's sometimes related to the temporary internet file storage location. If the above doesn't work, you can try changing that in your settings.


Documentation and information provided by the MIT Community

Last Modified:

August 28, 2017

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