Troubleshooting Certificates in Internet Explorer

• This article presents a list of certificate-related errors that can occur in Internet Explorer 7 and 8, on Windows XP, Windows Vista and Windows 7, and links to their solutions.

• On this page:
  • "Your browser failed to generate a key"
  • No certificate installed
  • "There is a problem with this website's security certificate"
  • "An unexpected error has occurred"
  • See Also

Click on the images to go to related articles.

"Your browser failed to generate a key"

No certificate installed

If you don't see your name listed, in the Choose a digital certificate dialog, obtain an MIT personal certificate
[!nocert.png|alt="No certificate installed screen", width="200"!]

"There is a problem with this website's security certificate"

"An unexpected error has occurred"

Not what you're looking for? See Certificates Landing Page or go to http://ist.mit.edu/certificates/

See Also

• Certificates Landing Page