Find your VOIP MAC and IP address
Check Your IP Address
- Press Menu.
- Select Status.
- Select Network.
- Select TCP/IP Parameters.
The display will show you several pieces of information. Look at the first item, "IP." If there is no number displayed then your phone has a network problem.
Find Your MAC Address
Each phone (device) has a unique MAC address. This address is needed to use the SIP Device Management page. It may also be requested by IS&T staff to help them identify a particular phone.
To find your address, do one of the following:
- Look for the twelve-digit serial number over the barcode on the back of your phone.
- Use the Menu option:
- Press Menu.
- Select Status.
- Select Network.
- Select Ethernet.
Result: This display will show you several pieces of information. Look at the first item, MAC.