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Find your VOIP MAC and IP address

Check Your IP Address

  1. Press Menu.
  2. Select Status.
  3. Select Network.
  4. Select TCP/IP Parameters.

The display will show you several pieces of information. Look at the first item, "IP." If there is no number displayed then your phone has a network problem.

Find Your MAC Address

Each phone (device) has a unique MAC address. This address is needed to use the SIP Device Management page. It may also be requested by IS&T staff to help them identify a particular phone.

To find your address, do one of the following:

  1. Look for the twelve-digit serial number over the barcode on the back of your phone.
  2. Use the Menu option:
    1. Press Menu.
    2. Select Status.
    3. Select Network.
    4. Select Ethernet.
      Result: This display will show you several pieces of information. Look at the first item, MAC.

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

June 16, 2016

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