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CrashPlan 6.8.x for macOS - Installation

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  • Accept the default choices all through the installer.
  • At first launch, use "New Account" and sign in with your MIT Kerberos username and password.

Step-by-step Instructions

Please note that the file name you have downloaded may vary based on the version available at the time of download
  1. Get the CrashPlan Installer from the IS&T Software Grid. (Certificates required.)
    Result: The file containing the CrashPlan installer downloads as "Code42CrashPlan_Mac-MIT.dmg".

  2. Open the disk image file and find the installer named "Install Code42 CrashPlan.pkg".

  3. Double-click the "Install Code42 CrashPlan.pkg" package to start the installation.
    Result: The installer starts, and shows a Welcome window.
  4. Click Continue.
    Result: You are prompted to enter a Macintosh administrator username and password.
  5. Enter your Macintosh administrator username and password, and click Install Software.
    Result: CrashPlan will now install. A confirmation screen tells you that the installation was successful.
    At the same time, the CrashPlan program will start.

  6. Click Close to exit the CrashPlan installer.
  7. The CrashPlan program will show a page that says Sign up for an account
    1. If this is your first time using CrashPlan for an MIT computer, choose Sign up for an account, and enter your Kerberos Username and Kerberos Password in the boxes, and click Sign Up.
    2. Enter the information for your account
    3. If you have used CrashPlan on other MIT computers, choose Existing Account, and enter your Kerberos Username click Continue then enter your Kerberos Password and click Continue
    4. You will have to choose whether the computer is setup as new device or to replace any existing device. The CrashPlan wizard will walk you through each scenario.

      Note: If you are asked for a server address or certificate, see Code42 is asking me for a server address and registration key
    5. You will now be at the CrashPlan Desktop main screen and your computer should begin to backup.
  • If you have many large files, first time backup may take a few days but subsequent backups should be quicker.
  • CrashPlan selects every "User" folder on your computer. It also selects some hidden folders; it is normal to see a half-dozen folders on the list, including ones that you haven't seen before.
  • Because CrashPlan is always working to keep your computer backed up, you may want to pause backups while you are away from campus to avoid using up your personal data limits or incurring any extra fees for overages. To pause CrashPlan's backups, simply click the pause button next to the status bar per the image above. Just be sure to turn it back on later!

More Information

For additional information about CrashPlan, you can visit

If you have questions, contact the IS&T Help Desk.

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

November 23, 2020

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