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Citrix Workspace for Macintosh Installation and First Launch

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You may need to change your Kerberos password
To use Citrix, your Kerberos password cannot be more than three years old. If your password exceeds this age limit, you need to change your Kerberos password

Uninstall previous Citrix versions

If you have older versions of Citrix software installed, such as Citrix Receiver or Citrix ICA Client, you can remove them with these steps.

  1. Drag Applications > Citrix Receiver.app into the trash.
  2. Drag Applications > Citrix ICA Client folder into the trash.


  3. Drag userhome > Library > Preferences > Citrix ICA Client into the trash.


  4. Check if the following folder exists: Macintosh HD > Library > Preferences > Citrix ICA Client.
    If it exists, move it to the Trash.

Install Citrix Workspace Client for Mac

  1. Download the Citrix Workspace client for Mac, available from the; Citrix Workspace and click Download.  Note: this will take you to Citrix's website to download the latest installer.


  2. If prompted, choose to Save the installer. Depending on your browser settings, the file may download without showing you this dialog box.
  3. On a Mac computer, the .dmg file appears in the Mac Downloads folder. Click the folder and then select the CitrixWorkspaceApp.dmg file. When prompted, open Install Citrix Workspace.


  4. Click Continue and follow the instructions provided by the Citrix Workspace Installer.
  5. Once installed, continue with Using Citrix to access applications from your Mac.

Using Citrix to access applications from your Mac

Primary method: using Citrix Workspace directly

  1. Launch Citrix Workspace from your /Applications folder.
  2. When prompted to add an account, enter citrixapps.mit.edu.

  3. When prompted to authenticate, enter your Kerberos username (the portion of your MIT email address before the @mit.edu) and password.

Secondary method: logging in via the web

  1. Navigate in your web browser to https://citrixapps.mit.edu.
    With the Citrix Workspace client successfully installed, you should see the Citrix StoreFront logon prompt.

  2. Enter your Kerberos username (portion of your MIT email address before the @mit.edu).
  3. Enter your Kerberos password (password used to check your MIT email).
    Result: Applications available from the MIT Citrix servers are displayed.
  4. Click the icon for your selected application.

Note for off-campus users

To access applications via Citrix from off-campus locations or from a private subnet, you will need to connect to the MIT VPN (Virtual Private Network) before connecting to Citrix.

See: VPN at MIT

Related Links

Prefab Email for use by BH team

See Also

Have Questions or Still Need Help?

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

October 20, 2020

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  1. Oct 16, 2012

    When I downloaded the Citrix Receiver from ist.mit.edu, it was a .pkg file, and I got the following error message:

    "The package can't be installed from a network volume. Copy the package to a local volume and try again."

    After moving this file into the local volume I was able to install Citrix Receiver.

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