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Q: How do I set up the Out of Office Assistant in Outlook 2010 for my Exchange email?

Answer

Microsoft provides instructions on how to automatically reply to messages, but there are a few things you should know about using this feature at MIT:

  • Outlook 2010 has separate settings for email addresses inside and outside your organization. Because MIT offers two email systems (IMAP and Exchange), you need to set up replies to people both inside and outside of the organization in order for your our of the office messages to reach all MIT-senders who may contact you.
  • As the automatic responder will reply to anybody who sends you an email message while it is turned on, take care with what you put in your auto-response. See: What should I put in my Out of Office message?
  • Warning: The Out of Office assistant may reply to mailing lists in some instances. This is not an issue with Mailman mailing lists. IS&T recommends using Mailman mailing lists to avoid out of office messages being sent to list members. For more information about mailing lists and how to get a Mailman list, see: Email Lists at MIT. For a workaround, see: How can I prevent Outlook's Out of Office Assistant from replying to mailing lists?

Also see Microsofts standard instructions for more information: Automatically reply to e-mail messages with an Exchange account (formerly Out of Office Assistant)

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

November 22, 2011

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