Q: Why can't I see free and busy time for MIT Exchange users I'm inviting to meetings?
Answer
Because MIT has two email systems, when you type in the address of an MIT Exchange user as username@mit.edu, it does not recognize the user as an Exchange account holder. To get Exchange to look up the user in the GAL (Global Address List) and find the free/busy time, you need to either:
- Enter the address as username@exchange.mit.edu
or
- Use the "Add Contact" option to search for the person in the Exchange GAL directory service