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Q: Why can't I see free and busy time for MIT Exchange users I'm inviting to meetings?

Answer

Because MIT has two email systems, when you type in the address of an MIT Exchange user as username@mit.edu, it does not recognize the user as an Exchange account holder. To get Exchange to look up the user in the GAL (Global Address List) and find the free/busy time, you need to either:

  • Enter the address as username@exchange.mit.edu

or

  • Use the "Add Contact" option to search for the person in the Exchange GAL directory service

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

February 07, 2012

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