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I have a Collaboration account and I've forgotten my password. How do I reset it?


  1. Clients may reset their password by clicking on the link for 'Forgot password' on the Touchstone Collaboration Account log in website.
    To reset the password using a direct URL, go here
  2. Choose the option to Edit Profile/Manage Account and then click on the link for Forgot password?.

For Service Desk Consultants:

If this article does not resolve the issue, please use the [Stellar Recon page] to escalate.

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Documentation and information provided by IS&T staff members

Last Modified:

January 29, 2017

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