Access Keys:
Skip to content (Access Key - 0)

Q: Can non-MIT affiliates use the RT web interface to create tickets or check on tickets?

Answer

No. Any Queues that have users external to MIT who need to submit requests must do so by sending email using the email address that feeds into the appropriate Queue.

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

January 02, 2012

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
Labels:
c-request-tracker c-request-tracker Delete
request_tracker request_tracker Delete
rt rt Delete
affiliate affiliate Delete
c-rt-user c-rt-user Delete
c-rt-enduser c-rt-enduser Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
Feedback
This product/service is:
Easy to use
Average
Difficult to use

This article is:
Helpful
Inaccurate
Obsolete
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki