Q: What if I can't find what I'm looking for in Hermes?

Context

• The Hermes knowledge base and help system
• Members of the MIT community trying to find IT information in Hermes

Answer

Hermes is an IT knowledge base intended for MIT community members to assist them in finding answers to technology related questions, contribute personal knowledge about technology, and foster collaboration among members of the community.

Things to try

• Try using different or fewer search terms to broaden your search inside of Hermes
• Try to broaden your search beyond Hermes by using the Search Also feature on the left hand side next to the search results listing; it allows you to search the IS&T web site, all of MIT, and Google for the same thing
• If you think an article does exist in Hermes but you cannot easily find it, we encourage you to contact the Hermes team for more information on searching or to flag the article for updating so it's more easily findable
• Send a new draft article to the Hermes team to include in the knowledge base
• If you are a member of the MIT community please consider becoming a direct contributor to Hermes and get full authoring permissions in MIT's IT knowledge base! (See below)

See also

• How do I become a contributor to Hermes?