Q: How do you transfer a machine (backups) from one CrashPlan user to a new CrashPlan user?
I have a user that left MIT who was backing up using CrashPlan. A new user is now using that machine, and we need their files to get backed up on CrashPlan. How do I do this?
- Do a COMPLETE UNINSTALL of CrashPlan. Follow Code42's instructions on a COMPLETE uninstall
- Reinstall using the MIT packaged version from the software download grid.
- Once it's reinstalled, the new user would sign into CrashPlan under their kerberos username.