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ChemOffice & ChemDraw Professional - How to Download, Install & Renew

Go to PerkinElmer to login to your Account. 

  • If you don't have a PerkinElmer Account yet, register first at PerkinElmer Registration using your MIT email address. 

New Users - for Latest Version

Once you have logged in:

  1. Go to My Site Subscription (right hand side under Services).
  2. See Accessing Your Software in the middle of the screen and click Download Site Subscription Software. This will take you to a page of links to download the latest software version.
  3. Choose the appropriate link and download.
    • ChemDraw is available in both packages listed below.
      • PC - ChemOffice Professional
      • Mac - ChemDraw Professional
  4. The Serial Number and Registration Code (MACs only) will be emailed to you immediately. Look for an email from customer_service@cambridgesoft.com. You will need this to complete the installation.
    • In case you do not receive an email with your codes, please check your spam filters or visit PerkinElmer log in with your email ID & Password, click on My Downloads. You will be able to see the details and the serial number.
  5. Complete the installation using the serial number (and registration code).

Reactivation - for Current Users

All MIT licenses for ChemOffice/ChemDraw Professional expire annually in October.
In order to maintain your working copy of ChemOffice/ChemDraw Professional, please follow the steps below.

PC users

ChemDraw Professional (latest version)

You need to reactivate with your existing serial number. Reactivating will extend your current software's license for the next license year.

  1. To reactivate, launch the ChemDraw application and click Activate on the Help menu then put in your serial number (it shows up automatically if you originally activated on the same machine).
  2. Click on Activate over the Internet to complete the activation.
  3. The software will display a warning message one month before the previous expiration date, and you can close that window then click Activate on the Help menu.
  4. If your software has already expired, you will be immediately prompted to activate when you launch ChemDraw.

ChemDraw Professional (previous version)

You may either upgrade to the new version, or may keep a previous version by reactivating with your existing serial number. Reactivating will extend your current software's license for the next license year.

  1. To reactivate, launch the ChemDraw application and click Activate on the Help menu then put in your serial number (it shows up automatically if you originally activated on the same machine).
  2. Click on Activate over the Internet to complete the activation. If that fails (because you don't have an Internet connection) then you can activate by phone, fax, or email to receive an activation code.
  3. The software will display a warning message one month before the previous expiration date, and you can close that window then click Activate on the Help menu.
  4. If your software has already expired, you  may upgrade to version 14 now or anytime, by re-downloading (and getting a new serial number) via SciStore: Site License Verification.

MAC users

ChemDraw Professional (latest version)

You need to get a new serial number and registration code.

  1. To get your new codes, look for the link about renewed serial numbers on the following page:  SciStore: Site License Verification; login with your MIT email address.
  2. Click on the download software link under ChemDraw Professional for Macs. This will set a new serial number and registration code for you. You do not actually have to install the software if you already have that version.
  3. You will be emailed a new serial number and registration code which will be valid through the current license year. The Mac software and serial number are included on the same download page and same email message as PC users, but are marked as Mac.

ChemDraw Professional (previous version)

  1. If you want to upgrade to the latest version, see the instructions above. The following instructions are only if you prefer to continue using an older version on the Mac.
  2. If you want to keep the older version, send an email from your institutional email address to customer_service@cambridgesoft.com with the following information included:
    • The exact product name and version that you are using
    • Your current serial number
    • The institution name for your site license
  3. You'll receive an email back with a new registration code (you re-use the same serial number).
  4. Enter that registration code on the popup message that indicates your site license is expiring.

Older Version & Related Software Downloads

Once you have logged in to PerkinElmer Desktop Support: Downloads:

  1. Choose ChemOffice, ChemDraw or another software from the "Product" drop-down menu. 
  2. Choose the appropriate link (PC or MAC version) and download.
  3. Follow the appropriate installation instructions on that page.
  4. Complete the  installation using the appropriate serial number and registration code.

If you have questions about obtaining this software, email software-distribution@mit.edu.

Get Help With Installation Issues

Contact Tech Support at Perkin Elmer:

https://www.cambridgesoft.com/contact/support/

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

August 12, 2016

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