Debathena is supported by IS&T, however we can only provide support for normal Athena functionality and a few customizations. Because Debathena is not an operating system per se, but rather a suite of customizations on top of Ubuntu or Debian, not all problems you may encounter will be specific to Debathena. For example, if your workstation's network connection stops working, or it's unable to boot, that may a problem specific to Ubuntu or Debian.
Be sure to check out other articles in the Debathena category in our Knowledge Base.
Debathena is supported by Athena Consulting . You can reach us by:
- emailing firstname.lastname@example.org
- calling x3-4435 on an MIT line or 617-253-4435 on an outside line
- Stopping by the IS&T Service Desk in E17-106
Support is available during regular business hours (9am-5pm, Monday-Friday).
Most Athena functionality--
such as lockers, third-party software, personal websites, and mailing lists--is supported by IS&T. Additionally, we also provide support for installing the Debathena software and Athena-related customizations to your workstation.
Since Debathena is installed on top of an existing Debian or Ubuntu installation, many components of your workstation are exactly the same as those found on regular Debian or Ubuntu systems. For many customizations or questions not related to Athena functionality, the best source of information will be the Official Ubuntu Documentation and the Ubuntu Community Documentation . Debian users should consult the Debian documentation . If you’re unable to find the answer to your question in any of those sources, feel free to ask us, but keep in mind that we may not be able to help.