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"Browser Failed to Generate a Private Key" - trying to obtain certificates in Safari

I got the following error when installing a certificate in Safari on Mac OS X:

Your browser failed to properly generate a key.

Most common solution - Run CertAid 2 for Macintosh

Installing and Managing Certificates for Mac using CertAid 2.x

If you still encounter issues - disable Rosetta.

  1. Find Safari in the Applications folder through the Finder. Select it by clicking on it once.
  2. Go to File > Get Info.
  3. Under "General", make sure Open using Rosetta is NOT checked. If it is, uncheck it, quit out of Safari and start it up again.

You should now be able to start up your certificates.

Alternate solution - Repair Permissions.

If you continue to get the error message, try repairing disk permissions on your Macintosh.
See: Repairing Disk Permissions OS X

Still having trouble?

If you continue to receive the error, you may need to create a new keychain.
See: How to reset Keychain for macOS

Not what you're looking for?
See: Certificates Landing Page

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

November 09, 2018

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