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Please note that these instructions refer to using OWA on Exchange server 2010, not the more recent Exchange server 2013. For the latest OWA instructions, please see Using Outlook Web App.

If you are not sure which version of OWA you are using, please refer to this document.

Q: When I try to send an email message to multiple recipients with OWA I get the error "You must choose a recipient before this message can be sent"

Answer

OWA requires you to put semi-colons between the addresses of recipients, not commas as many other email clients allow.

Enter the addresses in the to or cc line with semi-colons between them as follows:

user@mit.edu; user2@mit.edu; user3@mit.edu

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

August 14, 2018

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