Access Keys:
Skip to content (Access Key - 0)

Q: What does the error "No DIDs available" mean?

  • Why am I getting the message "Error: no DIDs available for assignment" when trying to sign up for my Personal SIP account?
  • What does "Error: no DIDs available for assignment" mean?

Context

  • MIT Personal SIP account sign-up
  • MITvoip / VoIP

Answer

Each Personal SIP account is assigned a Direct Inward Dial (DID) number when it is created. There is a limited pool of these numbers that must be reserved out of MIT's allocated pool of telephone numbers. New numbers cannot just automatically be created, and because of the limited supply not enough DIDs can be allocated to cover all future Personal SIP registrations.

The message "Error: no DIDs available for assignment" means that the currently allocated pool of DID numbers has been exhausted and more need to be allocated. This error is produced by the Personal SIP account registration application at https://voip.mit.edu/cgi-bin/personal/sipmgr.

  • Please report this error message to telephone-help@mit.edu
  • Unused DIDs will be identified and reallocated as soon as possible
  • Please be aware that it may take several days to allocate new DIDs
  • After new DIDs have been allocated Personal SIP registration will work normally again

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

March 05, 2009

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
Labels:
personal_sip personal_sip Delete
sip sip Delete
c-sip c-sip Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
Feedback
This product/service is:
Easy to use
Average
Difficult to use

This article is:
Helpful
Inaccurate
Obsolete
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki